Working with the

Pittsburgh Steelers

ABOUT ME

I am from Alexandria, VA and graduated high school from Fork Union Military Academy in 2010. My college career has been one big journey, from starting my collegiate career playing football at Campbell University in North Carolina. After a year there, I made the tough decision to transfer out in order to better myself as both a student and athlete and attended Ashland University. During my year there, I discovered that an injury I sustained while training was much more severe than originally believed. Surgery was completed on both my ACL, LCL, and nerves that were severed in my leg. Though it was believed my career was cut short, I worked hard to do whatever possible to get back to school and finish my career. After 2 1/2 years out of school, transferred to Ohio Dominican University where I finished what I started. While at ODU I worked within the athletic department and fell in love with the event operations side of sports. The learning experience helped me build great connections and realize what I would like to do in my career. After graduation and working a few jobs, I realized that getting back into sports is where I needed to be. I am grateful that I was able to be a Stadium Operations Intern for the Columbus Crew, which eventually helped prepare me for an internship with the Pittsburgh Steelers. My learning experience in the past few years has helped me grow in ways I couldn’t have imagined and am excited for the grey thing s to come.

RESume

Emmanuel Olaseinde

https://www.linkedin.com/in/emmanuel-olaseinde-b2661a162 | 571.268.8983| mannyolaseinde17@gmail.com

SUMMARY OF QUALIFICATIONS

Skills: Strong communicator, teamwork and leadership, customer service, sales work experience, strong work ethic, excellent organization and prioritization skills, event coordination & operations.
Certification: Heartsaver First Aid CPR AED, Modern Ticketing Essentials: Beyond the Ticket by TicketMaster

EDUCATION

Tiffin University, Tiffin, OH August 2021- December 2022

Master of Business Administration- Sports Management

Ohio Dominican University, Columbus, OH Graduated December 2017

Bachelor of Science in Business Administration Cumulative GPA 3.0

Minors in Marketing, Sports Management

Relevant Courses: Project Management, Professional Selling, Human Resource Management, Business Law, Business Ethics, Marketing, Insurance Principles, Strategic Management, Personal Finance

RELEVANT EXPERIENCE

Heinz Field/ PSSI Stadium LLC January 2022- Present

Stadium Operations Intern- Event Operations

Assists in creating credentials for all staff members; involved in contract reviews/ negotiation discussions
Assists in coordination of Heinz Field event management functions & execution of events when needed
Assists in overall planning of events, budgets & analysis, pre- event set up, post event beak down
Assists with inventory, supplies, developing resources, correspondence & assisting with data entry
Conduct research on projects, such as college recruitment, staff directory, sponsor list for events and creating a training power point for staff on Evolv technologies
Assists in the supervision of the Heinz Field Tour program

FedEx Ground July 2021- December 2021

Operations Manager

Plan, organize, staff, direct, and control specific day-to-day operations within the hub; Analyzes operational performance through direct observation, interpretation of reports and collaboration. Executes action plans to achieve results and improve key metrics; Adapts quickly to change to meet dynamic business needs

Columbus Crew SC April 2021- December 2021

Stadium Operations Intern/ Guest Experience Team

Working in premium areas to ensure high level of customer service, scanning tickets and answer questions for Crew Matches, concerts and events at Lower.com Field and Historic Stadium.
Provide a safe, clean, friendly, and well- maintained facility for fans, staff, and players; Coordinate with other departments on venue layouts and facility upkeep
Assist with facility access and walk- throughs; Assist with the day-to-day and game day operations
Assist in production of other events held at the facility including field rentals, promotional days, and other events (private events, concerts, high school, etc.)

Enterprise Rent-a-Car Lead Service Agent January 2018 - April 2019

Initially hired as a Service Agent, and was later promoted to Lead Agent managing two-three agents
Demonstrated strong communication and customer service skills by helping lead branch to achieve an average customer service quality satisfaction score of 80/100 points
Contribute to a ten percent increase in the growth of the branch, and achievement of sales and customer service goals, by consistently upselling and building long term customer relationships

Ohio Dominican University Sports Communications Internship January 2015-May 2018

Conducted research for and collaborate with the Director on social media and hard copy marketing and promotional campaigns; Understood and worked within budget/approval infrastructure
Supervised the execution of various sport event operations (NCAA D2 Elite 8, OHSAA tournament, etc.)
Responsible in helping with the maintenance and operational needs of all athletic buildings, fields, and events

ATHLETIC AND VOLUNTEER EXPERIENCE

NCAA Division II Football Team Student Athlete at Ohio Dominican University 2010-12 & 2015-17

Awarded Academic Excellence Awards by GLIAC Division and Ohio Dominican
Developed strong relationships with team members; acted as mentor and advisor for younger players

Insurance & Risk Management (IRM) Mentor 2016- 2017

Mentored fifteen of Ohio Dominican IRM majors to support their academic and career goals